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Hopper assessment query

  • 21 June 2023
  • 1 reply
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Hopper assessment is partially completed, and following error is displayed “The Hopper was unable to communicate the exit reason to the agent.” 

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Best answer by nirs 21 June 2023, 11:29

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Hi @jatin_sadaye,
it seems like there might be an issue with this Hopper assessment. The error message you received indicates that the Hopper was unable to communicate the reason for its exit to the agent. This could be caused by various factors.

To address this issue, I recommend opening a support ticket and providing the assessment logs - our R&D team will be able to investigate the problem further and provide you with a solution or further guidance.

Thank you for bringing this to our attention!

Regards,
Nir Stolarsky
Product Manager

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