Community Guidelines

  • 5 August 2021
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  • Community Manager
  • 24 replies

Welcome to the Cymulate Community! We are happy to have you here! :wave_tone2:

We are here to create a space where Cymulate users can share knowledge, learn, collaborate and connect with one another. In addition to explaining how to act within the community, these Community Guidelines should explain what you can expect from others within the community. Your participation here is subject to these Guidelines and our Terms of Use.

 

Please be respectful and friendly

We understand that sometimes you may have concerns or issues, but please ensure that you keep things polite and considerate. We’ll do our best to ensure you get the information that you need.

 

Engage with the Community 

While our moderators will post helpful content, we really want to hear from you! Look around and, if you see a place where you can add your voice and expertise to an existing conversation, or if you want to start your own topic, please do so. 

 

Search First Ask Second

We’ve got a lot of experts in all areas in this community who are happy to share, so before asking a question or starting a new topic make sure you’ve searched the entire forum. 

 

Be Patient

If you’ve asked a question in one location and it hasn’t been answered right away, be patient. Please don’t ask the same question in multiple locations.

 

No Soliciting 

We’re not here to sell you any products or services so give us the same courtesy. Posts with the explicit intent to sell a product or services will be removed. 

 

See a Post That’s not Following the Guidelines?

Should you come across a post or a comment that goes against these guidelines, please click on the three dots on the bottom right of a post, and click on "Flag". Our Community Manage will review and take the appropriate actions. We reserve the right to remove posts or delete accounts in the event they are detrimental to our Community.

 

FAQs

If you’re looking for a quick and easy way to discover how to navigate here check out the community FAQs.

 

Support

Cymulate Community is one of the best ways to ask questions on the best ways to use Cymulate and receive answers. If you’re looking for official support when it comes to technical questions, bugs, billing issues, etc. please try searching for this in the Help Center or contact our Support team.


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