Solved

How to retrieve authenticator qr code on first login

  • 16 November 2023
  • 3 replies
  • 32 views

Badge

Hi every one

How to retrieve authenticatorbl  qr code on first login.  The reason is that I accidentally deleted my account in Google 

icon

Best answer by renier_steyn 17 November 2023, 17:43

View original

3 replies

Userlevel 3
Badge +3

Hi @lamng 

You need to ask your Cymulate administrator to reset the QR code, and this will give you the option re-authenticate with Google or MS authenticator.

I can also do that for you if you need 

Let me know.

Badge

Hi @Shiraz

Can you reset the QR code for me? Even though this is a trial version?

Userlevel 2
Badge

Hi @lamng

Please send an email to support@cymulate.com. They will be able to assist you with expediency.

Kind regards,

Renier 

Reply