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How to retrieve authenticator qr code on first login

Hi every one

How to retrieve authenticatorbl qr code on first login. The reason is that I accidentally deleted my account in Google

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Best answer by renier_steyn 17 November 2023, 17:43

Userlevel 3

+3

Hi @lamng

You need to ask your Cymulate administrator to reset the QR code, and this will give you the option re-authenticate with Google or MS authenticator.

I can also do that for you if you need

Let me know.

Hi @Shiraz

Can you reset the QR code for me? Even though this is a trial version?

Userlevel 2

Hi @lamng

Please send an email to support@cymulate.com. They will be able to assist you with expediency.

Kind regards,

Renier

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