Windows Hello

  • 19 September 2023
  • 1 reply

Userlevel 1
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Hey Cymulate team! 

We are using Windows Hello in the organization.
We have configured Cymulate with SSO login, but any SSO login attempt is failing with the following error message:

“Authentication method 'X509, Multifactor' by which the user authenticated with the service doesn't match requested authentication method 'Password', ProtectedTransport'.”

Can you please assist?

1 reply

Hi Mike,

In order to fix this issue, please DISABLE the following option in Cymulate app portal:
["Enable Authentication context"]